Retail Store Manager

at Hunter & Hare (view profile)
Location Vancouver, Canada
Date Posted May 9, 2024
Category Retail
Job Type Full-time


We are a community-focused consignment and quality goods store gearing up to open our 3rd location in early July. We are seeking a charismatic Store Manager to join our team to lead with experience and enthusiasm. Our ideal candidate is passionate about circular fashion, sustainability, inclusivity, providing excellent customer experiences, and achieving sales goals that exceed expectations.

Job Summary:

The H&H Store Manager is responsible for management of all aspects of store operations. Key responsibilities include: recruitment, training, development and motivation of staff, fostering a culture of goal setting, learning and fun, payroll and sales planning, visual merchandising, inventory and pricing management and floor and customer service management.

Job Duties:

• Recruitment, training, development and performance management of all
store staff (sales and curating teams)
• Strategic scheduling to manage and optimize human resources, sales goals
and payroll budgets
• Leading by example on the sales floor, offering genuine customer service
and in the moment coaching to your team an average of 30 hours per week
• Strategic planning of motivational incentives and roll out of company wide
promotions & promotional material in your store
• Organizing quarterly team building activities
• Management of shop communication platforms - email, Slack, memos etc.
• Strategic management of inventory, sell through and pricing - supports the
Stock Coordinator and Visual Merchandiser with receiving, processing and
merchandising new product shipments, oversees sorting selection and
scheduling, restock, pricing and maintenance of store merchandising
• Reporting weekly, bi-weekly and monthly to the senior leadership team
• Delegating tasks and ensuring follow up after a given time frame
• Responding to customer inquiries and/or complaints with a diplomatic approach, while
maintaining store policies

Working Conditions:

• Must be able to lift up to 50 lbs
• 30-34 hours per week (must be able to work an 8 hour shift on your feet)
• Must be available to open and close at minimum once per week
• Must be available to work one weekend day


• Minimum 2 years exceptional customer service in a retail environment plus 1
year of leadership experience
• Demonstrated communication and leadership skills - strong ability to coach
and motivate a team
• Highly organized - able to prioritize, communicate and delegate tasks
• A strong eye for fashion and interest in learning about our product and
brand identity
• Understands the consignment process and believes in circular fashion and sustainability
• Ability to perform effective sales techniques, meet sales goals, and foster
long term relationships with customers

What We Offer:

• Salary range of $46,000-$50,000
• Health benefits
• Balanced schedule
• Paid sick & personal days
• Strong team culture and internal hiring opportunities
• Store discount and monthly allowance
• Education allowance

To apply, please send cover letter and resume to

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