18 Waits is hiring a Sales Associate in Toronto! If you have a passion for premium menswear, exceptional customer service, and building strong client relationships, this role offers the opportunity to be part of a brand that values craftsmanship, authenticity, and timeless style. As a Sales Associate, you'll play a key role in driving sales, maintaining store standards, and delivering an elevated shopping experience. Apply now through Style Nine to Five, Canada’s leading fashion job board.

About 18 Waits:
18 Waits is a premium menswear brand that embodies rugged elegance, blending timeless craftsmanship with modern style. Designed and made in Canada, our collections are built for those who appreciate quality, authenticity, and effortless sophistication. Our store is more than just a retail space, it’s a destination for those who value style, culture, and connection.We are looking for a highly motivated, top-performing, and stylish Sales Associate to join our tight-knit team. If you’re passionate about fashion, thrive in a dynamic retail environment, and love building relationships with customers, we’d love to hear from you.

What We’re Looking For:
• A top seller with exceptional customer service skills
• A strong work ethic to set the standard, lead by example, and be a true team player
• Excellent knowledge of the contemporary fashion market and trends
• A positive attitude and enthusiasm for delivering an elevated shopping experience
• Strong organizational skills and the ability to multitask in a fast-paced setting
• A problem solver who can work well under pressure and troubleshoot effectively
• Strong verbal and written communication skills for engaging with clients and the internal team
• A self-motivated and resourceful approach to driving sales and managing store operations

Experience & Skills:
• 3 years of fashion retail experience
• 18 months of fashion retail management experience preferred
• Experience with Shopify is an asset

Key Responsibilities:
• Drive sales and maintain strong client relationships while fostering new ones
• Uphold the 18 Waits brand ethos and high standards in customer service and store presentation
• Execute opening and closing procedures with accuracy
• Maintain inventory reconciliation and ensure product availability
• Communicate sales reports and insights with the team
• Oversee store maintenance and weekly cleaning duties to uphold a premium shopping environment
• Process and manage web orders and shipping preparation
• Identify store needs and communicate them to the team
• This role requires open availability, including weekends.To Apply:
If this sounds like you, please reach out to Dan at dan@18waits.com with your resume and a brief introduction.

We look forward to meeting you!