About Us

Mine & Yours is a recognized leader in the buying and selling of authentic pre-owned luxury goods. We serve our loyal customers and luxury suppliers in-store and online with a worldwide clientele. Our vision is to build a fashion community that values luxury, quality, and sustainability.

Our Core Values Are:

• Passion for Product
• Connect and Uplift
• The Store is Our Stage
• Hustle Together
• Sustainably Conscious

Summary of the Role:

We are seeking a confident and responsible Luxury Sales Associate for our Toronto Yorkville location. The ideal candidate is well versed in luxury brands and current trends in the fashion industry, is passionate about sustainability and is dedicated to delivering an elite retail experience. Language skills and an existing client book is a strong asset.

Key Responsibilities:

• Represents the Brand, Knows our core values, what makes us unique, how to introduce clients to our brand
• Responsible for a unique and incredible client experience every time. Every client is greeted & receives personalized attention.
• Achieve personal sales and outreach targets while supporting the goals of the team
• Educate clients on product function, style and fit to provide a best-in-class client experience
• Build and foster lasting relationships with customers by providing a personalized client experience, including client outreach regarding in-store events, merchandise requests, sales follow-up, etc
• Maintain product, displays and store appearance
• Liaise with suppliers and schedule selling appointments
• Consistently seek new fashion and product knowledge to act as an expert for the client
• Responsible for staying up to date with product knowledge: Knows trends, designer information & how to outfit/style
• Brings & develops a client book
• Supports with ad-hoc projects and tasks as needed.
• Brings creative/innovative ideas to the store leadership team in support of the store and business.

What You'll Bring:

• Knowledgeable and passionate about luxury fashion, brands and trends
• Proven ability to achieve sales objectives while delivering professional and honest service
• Great at developing relationships with customers, suppliers and colleagues
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Basic computer knowledge (word, e-mail, social media, POS systems)
• Can quickly learn new procedures and processes
• High level of ownership, accountability and initiative
• Second language an asset

What's In It for You?

• Competitive pay, health benefits and vacation
• Store discount & monthly clothing allowance
• A great company culture where creativity and ideas are celebrated
• The opportunity to help grow a sustainable, ethical business

If this role sounds like something you'd love to do, we want to hear from you!

At Mine and Yours, diversity, equity, and inclusion are very important to who we are. We are committed to these values as we know that they’re integral to our business, our people and the world. They are central to our mission and to our impact. We welcome all to apply!