Customer relations/ order fulfillment

at Bambi & Birdie (view profile)
Location Surrey, Canada
Date Posted December 19, 2019
Category Ecommerce
Job Type Part-time


We are looking for a highly motivated individual to join our team at Bambi & Birdie pajama Co!

Main areas of focus will include but not limited to; customer relations and order fulfilment:

• Packing orders, processing returns, refunds and exchanges.

• Enforcing company policies regarding returns and product concerns.

• Office and admin responsibilities

• Responding to emails in a professional and timely manner.

• Maintaining the cleanliness and product organization in the office and warehouse

Excellent and timely customer service skills required, will be conversing with customers in person, via email and occasionally over the phone.

Skills that are an asset but not mandatory:

• Email marketing

• Social media

• Basic skills in Excel

Must take a vested interest in overall company growth and be willing to work well together and collaborate with others!!

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