What is the opportunity?

Are you passionate about fashion and thrive in a collaborative, fast-paced environment? Yates & Co., a leading Canadian wholesale company, is seeking a results-driven Brand Sales Manager to join our Toronto team. We specialize in distributing men’s and women’s apparel nationwide, and we’re more than just fashion—we’re dedicated to exceptional service and driving sales growth.

In this full-time, in-person role, you will manage multiple contemporary lifestyle brands in the Canadian market, fostering relationships and delivering results. As an integral part of our team, you’ll collaborate across departments, contribute meaningfully to our growing business, and play a key role in expanding Yates & Co.'s market presence.

This role offers significant opportunities for growth into senior sales or brand management positions as Yates & Co. continues to expand.

Position Overview

The Brand Sales Manager is responsible for driving sales growth in the wholesale market by building strong customer relationships and ensuring that brands are positioned for success. The primary focus is to maximize sales through strategic planning, proactive communication, and delivering exceptional customer service.

What will you do?

Sales

-Manage all sales activities for the assigned brand(s), ensuring sales targets are met and brand representation is consistent across all accounts

-Ensure clear communication and coordination with all stakeholders to align on business goals

-Maintain and nurture relationships with existing and new customers, ensuring high levels of customer satisfaction and loyalty.

-Analyze, forecast, track sales using our software systems

-Organize and track product samples to ensure availability for customer appointments.

-Scheduling and confirming customer market appointments

-Responsible for promotional opportunities, product knowledge seminars and events 

-Identify new business opportunities and generate sales leads

-Attending trade shows local, national and international

-Preparing daily and weekly sales reports and analyses

-Collaborate closely with other sales team members, as well as the Logistics, Operations, and Accounting teams, to ensure seamless processes across sales, customer service and shipping departments

-Ensure all orders meet brand deadlines and that Purchase Orders are created in a timely manner

-Lead cross-departmental collaboration to drive sales initiatives and ensure the alignment of business goals

Customer Service and Marketing:

-Coordinate with customers to ensure logistics objectives, priorities, and schedules are met

-Proactive in identifying opportunities and challenges, with the ability to lead initiatives independently

-Foster strong, long-term client relationships with effective retention strategies.

-Plan and execute special customer appreciation events to foster strong relationships.

-Create customer-facing communications, including eye-catching marketing materials using Canva, MailChimp, or similar programs.

Inventory, Repeats and Returns

-Oversee and manage stock levels, ensuring optimal inventory for immediate orders and repeat business. 

-Act as the point person for processing immediate repeat orders, including order entry within 24 hours, picking, packing, invoicing, shipping.

-Maintain the sample stock room by organizing returned samples.

-Process Returns Authorizations (RAs) in accordance with company return guidelines, ensuring RAs for all brands are processed within 24-48 hours.

-Ensure accuracy in receiving credits from brands and resolving any discrepancies.

Must have:

-Minimum of 3 year experience in wholesale industry 

-A team player that is flexible with a strong work ethic and the ability to work independently in a fast-paced environment.

-Great attitude, ready for anything that comes your way

-Excellent written as well as verbal communication skills

-Able to multitask and stay focused

-Knowledge of Canadian retail markets.

If you’re ready to join a passionate team and make an impact in the fashion wholesale industry, we’d love to hear from you. Apply today and take the next step in your career with Yates & Co.!