Job Title: Fashion Stylist
Location: 1560 Avenue Road, Toronto Ont M5M 3X5
Reports to: Boutique Manager & Ownership

Job Details: Join our team as a Fashion Stylist, where your passion for style meets
unparalleled service. As a liaison between discerning clientele and exquisite fashion, your keen eye for quality, deep understanding of luxury fashion brands and market trends, will provide expert fashion advice, thereby fostering lasting relationships. While upholding our reputation for excellence, you will actively contribute to the boutique’s overall sales by driving in-store and online one-to-one curated shopping experiences. Use of social media and conducting daily lives through online selling is critical for this position.
Type: up to 40 hours per week in-store with flexible scheduling, including weekends; potential for evening shifts as needed.

Core Responsibilities:
• Actively expand and develop client base, and upkeep current client-brand relationships;
lead and manage in-store customer experiences and shopping appointments to ensure a seamless and enjoyable shopping experience.
- Proactive clienteling and widening the brand’s current audiences
- Representing the brand as per guidelines and providing high level of service to all clients
- Respect other Stylists’ clients - assist when possible with the intention of maintaining the brand’s image.
- Actively achieves sales targets set forth on a daily- weekly and monthly basis.
- Creative with selling opportunities and developing a client base.
• Create curated styles on social media through Instagram, including the creation of social
media content as needed and including but not limited to Live Shopping events on a daily basis.
- Content including but not limited to images, videos, reels, tiktok, will be used and belong exclusively by the brand unless authorized in writing.
- Content that has been created will not be grounds for commission payouts or other incentives unless stated otherwise in writing.

Expectations and Responsibilities:
• Maintain a professional and eloquent demeanor when interacting with customers; demonstrate integrity, professionalism, and positivity when interacting with colleagues and customers.
• Engage with customers in a friendly and professional manner, providing styling advice and product information.
• Manage after-sales follow-ups and client issues professionally.
• Participate in daily live content creation on social media platforms, selecting merchandise to showcase.
• Respond promptly to customer inquiries via Instagram direct messages and emails.
• Participate in customer shopping events, social media campaigns, and promotional activities to increase brand awareness and customer engagement.
• Participate in off-site customer shopping events when required.
• Collaborate with team members to achieve store sales goals and targets.
• Convey correct prices to clients and on social media; respect in-store and online pricing determined by management. Report any discrepancies seen in-store and online.
• Maintain cleanliness and organization of all areas, respecting back-of-house standards and visual merchandising standards.
• Learn and become familiar with the store’s product offerings on a daily basis; know where to find items and packaging.
• Adhere to all Policies and Procedures at all times.

Cell Phone Usage:
• Each stylist will have access to a work cell phone. The phones will remain in-store at all
times and it is up to you to manage your clients’ expectations. Please refrain from giving
out your personal cell phone number, email address, and social media handles for
personal safety.
• The brand’s social media accounts will only be accessed with the store cell phones.
• You will be liable for any loss or damages of the phone due to the removal of the phone from the store.

Profile:
• Customer Service Experience–luxury retail sales experience of 3+ years is preferred.
• Understands the meaning of 1-to-1 client service.
• Strong knowledge of fashion trends, styles, and brands.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Punctuality
• Proficiency in social media platforms, particularly Instagram.
• Positive attitude, strong work ethic, and willingness to learn.
• Eager to drive sales and enhance overall business