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at Bailey Nelson (view profile)
Location Vancouver, Canada
Date Posted Nov 20, 2018
Category Retail
Job Type Full Time


Full and Part Time availability.

Put simply, buying glasses should be one of life’s pleasures. And we’ve created a formula to make it one. We start with a process that’s clever and honest. We use it to craft eyewear, that’s both beautiful and affordable. And we hire people who are passionate and genuine. It’s not rocket science. It’s just caring enough about what you’re doing, to do it right. We strive to deliver fantastic eyewear at a reasonable price, backed up by great service.

Our team members are different. The kind of people who don’t need a brand to tell them what to wear or who to be, because they’re already happy doing their own thing. Bailey Nelson Optical Stylists (retail associates) are unique – they love what they do and customer service is their passion.

Key Responsibilities & Duties:

Build Customer Rapport
• Go above and beyond excellent customer service at all times for every Bailey Nelson customer
• Spread the Bailey Nelson culture in an authentic and genuine way with your customers
• Find the best and most suitable Bailey Nelson products for your customers

Engage With Your Team
• Be part of an incredible team of enthusiastic, customer driven managers, optometrists, optical stylists and dispensers
• Grow personally and professionally by exhibiting the Bailey Nelson core values in all that you do
• Cultivate a strong bond with your store team members and the Bailey Nelson family

Drive Your Business
• Better the eyewear industry by running and developing your store as part of a new and exciting business model
• Be passionate and commit to delivering the best service in the eyewear and optometry industry
• Work in collaboration with your store team members to maximize your store profits

Skills & Experience:
• You have at least 1 experience in a customer service role
• You have strong organization and time management skills in a retail environment
• You have good analytical and problem solving skills
• You have good computer literacy and numeracy skills
• You always focus on your customers and are flexible and adaptable with your customer’s needs
• You embrace individuality by being honest and helping people find their look
• You always respect different ideas, opinions and personalities
• You are always brimming with enthusiasm and positive energy
• You are a pro-active, driven, passionate and team player aiming to better yourself and those around you
• You use your own initiative with projects and ideas for marketing, efficiency and process improvements

If this role sounds like the perfect fit for you, submit your resume now!