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at Forever Yours Lingerie (view profile)
Location Langley, Canada
Date Posted Jan 11, 2018
Category Ecommerce
Job Type Full Time


Forever Yours Lingerie’s eCommerce division is seeking an interim Website Manager to cover a maternity leave. The position starts ASAP and will continue into a full-time role for the right person within the web department once the one-year term concludes (May 2019). You will be a critical member of the Web Team in driving forward the eCommerce initiatives. The position is full-time, Monday – Friday with a few hours on weekends if needed for minor updates.

As the interim Website Manager you are responsible for:

•The daily up-keep of our eCommerce website; adding new products, writing creative copy, updating imagery, deleting old stock
•Managing the daily flow of orders, liaising with our shipping department
•Supervising two other website support staff
•Responding to daily online customer inquiries via email and phone
•Creating all imagery that is displayed on the pages of our website (using templates) as well as support imagery for our social media pages
•Creating and designing (from scratch) weekly email promotions that are sent to our large international email database
•Collaborating with the web team and store management to plan out promotions months in advance (that run both in-store and online)
•Creating signage for our retail store

The Ideal Candidate

Forever Yours Lingerie’s interim Website Manager must have a creative mind, with a rigidly organized type-A personality. This position requires you to work independently – your ability to plan, schedule, organize and prioritize work assignments is crucial. However, you will be working in a team-oriented office with many layers (shipping staff, store management, retail employees), so we also require someone who can work in both environments and be a complete team player. You will need to have the following skills:

•2-3 years experience within a web based/eCommerce or similar position
•Education in Marketing, Business, Web and/or Graphic Design preferred or transferable skills
•Intermediate-expert proficiency with Constant Contact/Mail Chimp
•Intermediate-expert proficiency with Photoshop, InDesign and Illustrator
•Intermediate-expert proficiency with MS Outlook and Excel
•Expert WordPress proficiency
•Highly organized, capable of handling stress and short deadlines
•Knowledge of on-page SEO strategies
•Able to independently schedule and manage your own time
•Amazing problem solving skills and resourceful
•Imaginative, creative, outside the box thinker
•Contribute new ideas as new trends and features emerge
•Excellent customer service skills, over the phone and via written communication (English)
•Background in retail/fashion/sales preferred
•Up to date with latest graphic design and fashion trends

Who We Are...

Forever Yours Lingerie is a small business in the heart of Langley, BC that runs an operation that’s bigger and busier than many think. Operating for more than 20 years,specializing in bra fittings, the business has expanded successfully into the online space. Our online store has been operating for 5 years and growing exponentially year over year. Both online and in our retail store, our goal is the same: to help women find the perfect pieces to make them look and feel amazing. You must be a body positive individual, have a love for fashion and a passion for driving sales.

Please apply by January 19, 2018 and submit a cover letter, resume and any portfolio pieces
– Subject: Web Manager Application