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at Carry Maternity
Location Toronto, Canada
Date Posted May 29, 2019
Category Retail
Job Type Full Time

Description

F/T Associate - Fashion Retail
- 30+ hours/week


Store Hours:

Mon-Wed 11am-6pm, Thurs-Fri 11am-7pm, Sat 11am-6pm, Sun 12-5pm

Carry Maternity is looking for a full-time Associate to work weekdays (30-35hrs/wk) and weekends as needed. The selected candidate must work well in a team as well as independently. We are looking for someone with high energy and the willingness to learn. An outside of the box thinker with a strong interest in the fashion industry and a keen sense of style.


Primary responsibilities:

-Ensure high level of customer satisfaction through excellent sales service
-Assess customer needs and provide assistance and product knowledge
-Welcome customers into the store in a professional and friendly manner
-Maintain store cleanliness and visual appearance through merchandising and daily cleaning duties
-Process sales through POS and collecting customer information into our database
-Maintaining stock levels both on the floor and in the stockroom
-Receiving and processing shipments in a timely manner
-Ability to build relationships and emotional connections with clients to offer the highest level of customer service and satisfaction
-Opening and closing of the store

Secondary responsibilities:

-Assist in the management of special orders & customer holds on a daily basis. Process/ship online orders
-Keep website information up to date; uploading products, inventory maintenance. Editing photos to be used for the website
-Assist in creating customer email campaigns and running google ads
-Administrative duties - Filing weekly and monthly paper work, taking phone calls
-Keeping up to date on store information/details, including emails, customer information, and paperwork

Qualifications:
-1-3 years of customer service experience, preferably in a boutique setting
-Able to assess customers needs and provide appropriate options for them
-Be a passionate brand ambassador for Carry Maternity and the store philosophy
-Excellent communication and rapport-building skills
-Understanding of SEO and website management
-Understanding of basic HTML coding
-Efficient in the following programs: Microsoft Office, Google Drive, WordPress, Shopify & Photoshop, Mailchimp, Google Analytics/Ads
-Must have Graphic Design experience
-Fashion/Retail experience is a MUST
-Must have a passion for fashion

Why work for Carry Maternity?

Carry Maternity is an independently owned boutique featuring our own line, designed and manufactured in Toronto. Our mission is to help every woman who walks through our doors feel beautiful and confident in their new body, eliminating any problems about what to wear and how to dress. We are looking for someone to join our team who is motivated to learn and be involved in many aspects of the business. Carry Maternity offers a workplace where each team member can build the skills to reach their full potential.