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at Smash + Tess
Location Richmond, Canada
Date Posted Dec 06, 2018
Category Fashion
Job Type Full Time

Description

Smash + Tess:

Designed and ethically produced in Canada, our line of premium loungewear invites women to relax, indulge, and imagine, without ever having to leave the comfort of home. We believe that women should feel confident and beautiful every minute of the day. We exist to disrupt the loungewear market and offer women clothing that is effortlessly chic, seriously cute, and made to last- and our bestselling women’s rompers have proven to tick all of these boxes.

Customer Service Representative:

Looking for a highly organized individual who is passionate about the fashion industry… and wearing rompers;)

This position includes:
• Responding to customer service emails and care to customer needs
• Responding to social media comments and inquiries as needed
• Managing Live Chat on product drop dates and sale dates
• Managing and organize exchanges and returns
• Assisting with fulfilling gifting and celebrity seeding

Required Skills and Experience:

• Strong computer skills (Excel and Office in particular)
• Self-motivated, determined, and passionate
• Strong ability to think strategically and be a creative problem solver
• Strong written and oral communication skills

Salary: $30,000 to $35,000 / year