Quality Manager, Self Care

at lululemon athletica (view profile)
Location Vancouver, Canada
Date Posted February 26, 2020
Category Other
Job Type Full-time


Quality Manager, Self Care

Posted: lululemon athletica

Salary: $93,000.00 - $150,000.00/Annually

Job Type: Full-Time, Permanent

Language: English

Start Date of Employment (Approx.): As soon as possible

Minimum Education: None

Positions Available: 1

NOC Group: 0911

Job Location(s)

1818 Cornwall Ave

Vancouver, British Columbia

V6J 1C7 Canada

Job Description


The Self Care Quality Manager serves as technical/subject matter expert for compliance and quality of our Self Care products.  This role is actively involved in the stages/gates of development for formulas and packages, advising on building quality into the product and designing for manufacturability, and testing needed in development to ensure product efficacy and safety.

Core Accountabilities: 

• Responsible for ensuring our Self Care products set the standard for the highest quality products in the athletic self care market.

• Proactively working with product development to build the best quality up front, and to advise on designing products for repeatability and reproducibility in manufacturing.

• Working with manufacturing partners during line trials and pilot runs; review, approval and record retention of bulk standards , COA, Micro testing and legal retains.

• Advising and requesting all necessary laboratory testing related to selfcare, approval and report retention.

• Develops training materials and recommendations that promote awareness and understanding of lululemon quality requirements, standards, policies, SOPs, and work instruction procedures and processes

• Champions new approaches to continually improve and streamline processes to meet business and compliance requirements including development and incorporation of best practices

• Performs, leads, and advises on root cause analysis for product quality issues and works issue through containment phase of corrective action process.

Required Skills, Experience, and Academic/Educational Requirements:

• 5+ years experience or a Master’s degree with minimum 3 years experience or a Ph.D. with minimum of 2 years experience in processing or packaging operations, quality assurance, or quality control in the cosmetics industry.

• Certification by the American Society for Quality (ASQ) as an ASQ Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Certified Quality Auditor (CQA) is strongly preferred.

• 5+ years experience in advanced quality principles, of audit protocol, inspection procedures and FDA and cGMP regulations. Must be familiar with compliance requirements for over the counter (OTC) products. A knowledge and understanding of multiple manufacturing processes/formulations, international requirements and bilingual skills are beneficial

• 2+ years experience applying advanced principles, theories, and concepts and contribute to the development of new principles, systems and concepts

• Must be a critical thinker and active listener with good time management ability to provide solutions and define deliverables to a wide range of difficult and complex problems which require the regular use of ingenuity and creativity. Solutions should be imaginative, thorough, and practicable.

• Must have excellent oral and written communication skills.

• Ability to perform duties under very general direction and independently perform assignments with general criteria for expected results. Excellent project management skills in order to perform and prioritize a wide variety of activities simultaneously.

*Comprehensive benefits package including extended medical, dental, disability, & RRSP matching and performance based bonus available. We offer a competitive salary based on experience and support in relocation costs for qualified candidates not residing in Vancouver. The employee is eligible for performance based salary increases & bonuses.

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