eCommerce Manager

at Over The Rainbow Ltd. (view profile)
Location Toronto, Canada
Date Posted July 20, 2021
Category Ecommerce
Job Type Full-time


Over the Rainbow is seeking an experienced & quick-learning eCommerce Manager for our head office. Over the Rainbow is considered Toronto's best premium denim shopping destination for over 40 years. Our company is an independent, family-owned store focused on providing positive customer experiences, a healthy working environment and strong community ties. Our head office, located at our new retail store on Bloor Street, is a great opportunity to learn about the world of fashion and e-commerce!

Roles & Responsibilities:

• Managing our Shopify eCommerce website, including product, content, and static pages through our central management system (CMS).

• Processing online orders using our eCommerce software as well as physically picking, packing, wrapping, and shipping individual orders.

• Connecting with customers by email and phone with great personal service regarding their online orders.

• Uploading visual imagery, including product shots and lifestyle photography onto product pages and static pages.

• Editing and creating of banner imagery that is used for our website homepage, consumer email list and consumer phone list.

• Assisting with product and lifestyle photoshoots as well as with sorting, editing, and re-sizing the images for our website, email, text, and social media platforms.

Job Requirements:

• Experience with eCommerce or website management software, particularly in the fashion industry using Shopify.

• Available 5 days per week.

• Experience using design or editing software, particularly Adobe products.

• Excellent verbal and written communication skills in English.

• Organizational skills with the ability to multi-task and prioritize.

• Ability to function independently and effectively.

• Strong work ethic and professional integrity.

COVID-19 Protocols

• Remote interview process

• Personal protective equipment provided

• Temperature screenings

• Social distancing guidelines in place

• Sanitizing, disinfecting, or cleaning procedures in place

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