Administrative & Ecommerce Support Specialist for Fashion Retail

at Due West (view profile)
Location Toronto (431 Queen St. W.), Canada
Date Posted December 7, 2021
Category Retail
Job Type Full-time



The AESS role is ideal for those keen on being involved in the fashion industry with a particular interest in learning how everything works behind the scenes.
If your interests and background suit the job responsibilities and requirements outlined below, we’ll want to talk to you. Follow this link and you will arrive at our recruiting partner’s website, Hire Select, where you can upload your resume. You will also be directed to participate in a short assessment that will tell us more about you. We will contact you shortly afterwards.

What the AESS will learn on the job:

Operations and Buying-related processes
•       Communication with vendors involving brand inquiries and order follow-up
•       Preparing purchase orders in collaboration with the management team
Website-related processes
•       Website maintenance:
-       Set up new products and collection pages
-       Remove outdated products and collection pages
-       Assist with photography and video sessions for production of website assets
•       Ecommerce processes:
-       Process of customers’ online payments
-       Process documents for customer shipments
-       Create pick lists to direct staff in locating products for order completion
-       Review shipping costs to ensure customer parcels don’t incur unwarranted fees
-       Follow-up with the shipping company to have any such charges reversed

•       Customer service:
-       Resolution of all customer-related issues


• Highly organized; accurate; strong work ethic; good communicator; collaborative; self-starter.
• Able to work in a fast-paced environment and juggle priorities.
• Experience in the fashion industry is an asset but not required (We will teach you everything)
• Experience with Shopify is an asset but not required. (You will learn on the job)
• Knowledge of graphics production and digital image processing is an asset but not required. (We will teach you)

To Learn more about Due West, click here:

Drop files here browse files ...