ADMINISTRATIVE and ECOMMERCE SUPPORT SPECIALIST For Fashion Retail

at Due West (view profile)
Location 431 Queen St. W., Canada
Date Posted October 8, 2021
Category Retail
Job Type Full-time

Description

ADMINISTRATIVE and ECOMMERCE SUPPORT SPECIALIST For Fashion Retail

The AESS plays a key role person in matters pertaining to operational administration, buying processes, and website support.

If your background suits the job responsibilities and requirements outlined below, we’ll want to talk to you. Follow this link https://www.ondemandassessment.com/link/index/JB-W13WNV3LP?u=129379 and you will arrive at our recruiting partner’s website, Hire Select, where you can upload your resume. You will also be directed to participate in a short assessment that will tell us more about you. We will contact you shortly afterwards.

 

AESS KEY JOB RESPONSIBILITIES

Operations and Buying-related Responsibilities

• Support communication between Due West and vendors, including:

- initiating vendor-related correspondence for new brand inquiries,

- order follow-up, and vendor problem resolution

• Assist in preparation of purchase orders and management through their entire life-cycle

• Assist in organizing itineraries for buying trips – i.e. arrange flights, hotels & schedule vendor meetings

• Run operations reports when required by management for decision-making about inventory

Website-related Responsibilities

Regular participation in online business processes such as:

• Complete ecommerce transactions including:

- Processing payments

- Cancelling orders on Shopify when payments are not approved

- Processing shipping documents

- Creating pick lists to direct staff in locating products for order completion

• Review of shipping costs to:

- ensure customer parcels are not charged unwarranted fees and

- follow up with the shipping company to have any such charges reversed

• Support processes for keeping online content current, including:

- Product setup in our Shopify store

- Maintenance of online pages including:

-  setup of collection pages and

- removal of outdated collection pages

- auditing pages and correcting errors

- auditing search results and correcting errors through the search app

- assisting with photography and video sessions for production of website assets

• Supporting customer service

Other Responsibilities

• Assist Due West’s owners on a range of tasks (e.g. appointment scheduling, meeting requests)

• Assist with salesfloor or stock duties if required

REQUIREMENTS

Full-time

PREFERRED SKILLS & EXPERIENCE

• Highly organized; accurate; strong work ethic; excellent communicator; collaborative; self-starter.

• Working knowledge of Microsoft Word, Excel, Outlook (including calendar).

• Able to work in a fast-paced environment and juggle priorities.

• Experience in the fashion industry is an asset. 

• Experience with Shopify is an asset.

• Knowledge of graphics production and digital image processing is an asset

 

To Learn more about Due West, click here: https://duewest.ca/pages/about-us

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