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at TOPSHOP
Location Vancouver, Canada
Date Posted Apr 05, 2017
Category Retail
Job Type Full Time

Description

Personal Shopper Full Time – TOPSHOP

Role Mandate:


The Personal Shopper will pride themselves on offering customers the highest level of service and advising on a one to one personal shopping basis. The Personal Shopper will wear TOPSHOP at all times, showcasing how it should be worn day to day and will be a style leader showing passion and enthusiasm for the TOPSHOP brand.

Responsibilities:
• Offer the highest level of service with a genuine passion and enthusiasm for the brand
• Line Management responsibility for one Personal Shopping Assistant
• Have a great understanding of the department, store and company procedures while being flexible to accommodate any client request
• Build a high net worth client base through networking opportunities and build a weekly diary and recognize short falls in appointment numbers
• Have a strong sense of personal style and be able to interpret that of others
• Confident in approach to press interviews and photo shoots, able to talk about the service in a positive and inspirational way
• Delegate tasks accordingly across service to meet and exceed client expectations

Qualifications:

• 1-2 years’ experience in Personal Shopping or a similar environment
• Excellent customer service & time management skills
• Strong organizational, communication and interpersonal skills
• Experience working in a high paced retail environment
• Ability to build a strong client base
• A strong sense of style, and an ability to interpret that of others
• Mandarin speaking an asset

Note: Only applications submitted online will be accepted.