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at Carry Maternity
Location 110 Cumberland St. Toronto, Canada
Date Posted Nov 17, 2017
Category Buying
Job Type Full Time

Description

F/T Associate

30+ hours/week

Carry Maternity is looking for a full-time Associate to work weekdays (30-35hrs/wk) and weekends as needed. The selected candidate must work well in a team as well as independently. We are looking for someone with high energy and the willingness to learn. An outside of the box thinker with a strong interest in the fashion industry and a keen sense of style. Experience in maternity is an asset.

Hours of operation: Mon-Wed 11am-6pm, Thurs-Fri 11am-7pm, Saturday 11am-6pm Sunday 12pm-5pm

Primary responsibilities:

-Ensure high level of customer satisfaction through excellent sales service
-Welcome customers into the store in a professional and friendly manner
-Ability to build relationships and emotional connections with clients to offer the highest level of customer service and satisfaction
-Assess customer needs and provide assistance and product knowledge based on individual needs
-Maintain store cleanliness and visual appearance
-Process sales through POS and collecting customer information into our database
-Maintaining stock levels both on the floor and in the stockroom
-Receiving and processing shipments in a timely manner

Secondary responsibilities:

-Manage special orders & customer holds on a daily basis
-Process/ship online orders
-Ensure all website info is accurate and up to date, including current stock levels
-Taking and editing photos of product to upload on website
-Monitor SEO for website on a consistent basis

Qualifications:

-1-3 years of customer service experience, preferably in a boutique setting
-Knowledge of WordPress, Woocommerce and SEO is a MUST
-Able to assess customers needs and provide appropriate options for them
-Be a passionate brand ambassador for Carry Maternity and store philosophy
-Excellent communication and rapport-building skills
-Fashion background/degree is an asset
-Efficient in the following programs: Microsoft Office, Google Drive, WordPress, Woocommerce, Photoshop & Webmail


Why work for Carry Maternity?

Carry Maternity is an independently owned boutique featuring our own line, designed and manufactured in Toronto. We are looking for someone to join our team who is motivated to learn many aspects of the business, from design to operations. Carry Maternity offers a workplace where each team member can build the skills needed to reach their full potential. Our mission is to help every woman who walks through our doors feel beautiful and confident in their new body, eliminating any problems about what to wear and how to dress.

We can't wait to hear from you!

Please note that only those selected for an interview will be contacted.

Job Type: Full-time