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at Titika Canada Inc (view profile)
Location Markham, Canada
Date Posted Feb 02, 2017
Category Other
Job Type Full Time

Description

An established activewear design and manufacturer is looking for a full time Online Customer Representative at our Headquarters in Markham, Ontario.

Responsibilities include but not limited to:
• Livechat
• Online customer product and related enquiries
• Online customer complaints, processing returns and shipping enquiries
• Monitor social conversations and address questions/issues/ conversations where needed
• Shopify Maintenance

Qualifications:
• Minimum 2 years similar experience in a fast pace industry
• Ability to work under pressure
• Pleasant temperament and be able to handle ambiguity
• Excellent verbal and written skills
• Analytical Thinking
• Experience with Shopify is a PLUS
• Must have own transportation