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at Ted Baker London
Location Toronto, Canada
Date Posted Jul 19, 2017
Category Retail
Job Type Full Time

Description

ExciTED for a new opportunity? Ted Baker London is currently seeking talented and passionate Assistant Store Managers, Store Managers, and Floor Managers for our beautiful Hudson Bay concessions.

Assistant Store Manager Job Description
Responsibilities include but not limited to:
• Ensure the team maximizes sales potential by the correct use of all resources, leadership and team motivation.
• Deliver effective recruitment, training and motivation of the team. Adapt personal, interpersonal and Managerial behavior to bring out the best in people and enhance the company brand values.
• Ensure store and team members are presented to the highest possible standards in line with brand expectation. Be competent in product knowledge and feedback regularly to Store Manager on performance and opportunities.
• Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair and trustworthy and demonstrate enthusiasm and passion for the brand.
• Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions.
• Be competent in knowledge of stores performance and have a keen awareness of local market, support team to develop client opportunities.
• Follow policies and procedures and complete administrative tasks correctly and on time. Manage store systems/processes to support a sales environment and achieve operational guidelines.
• Partner with Store Manager and Central Operations team on all back of house operations and systems/processes to support a sales environment and achieve operational & LP guidelines to protect all assets
• Collaborate with Store Manager in areas of risk management, physical security (health & safety), store cash controls (bank deposits, safe funds, petty cash), and inventory management (stock take, stock counts)

Ideal candidates will have:
• 3-5 years sales and team management experience
• 3-5 years of retail sales experience in a high end, contemporary environment, with a passion for product, retail
• Excellent communication and organizational skills
• Leadership
• Proactive and positive attitude
• Established relationships in the local marketplace.
• Preferred applicants will have a department store background

Store Manager Job Description
Responsibilities include but not limited to:
• Ensure the team maximizes sales potential by the correct use of all resources, leadership and team motivation.
• Deliver effective recruitment, training and motivation of the team. Adapt personal, interpersonal and Managerial behavior to bring out the best in people and enhance the company brand values.
• Implementing strong succession planning and development
• Reflect the values of the brand with integrity and respect for others. Be seen as truthful, fair and trustworthy and demonstrate enthusiasm and passion for the brand.
• Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions.
• Be competent in knowledge of stores performance and have a keen awareness of local market, support team to develop client opportunities.
• Follow policies and procedures and complete administrative tasks correctly and on time. Manage store systems/processes to support a sales environment and achieve operational guidelines.
• Protect the assets of the store and deliver company standard in security, health and safety and maintenance
• Develop strong partnerships with Visual Merchandising
• Implementing strong succession planning and development
• Lead successful commercial walk throughs/store visits; strong market awareness and understanding of branch analysis
• Cascade relevant information onto store teams (morning meetings, etc)
• Implement and establish strong TSE culture; maximize partnerships with TSE and
• DOR delegation to other members of the management team (ASM, Floor Managers, etc
Ideal candidates will have:
• 5-7 years sales and team management experience
• 3-5 years of retail sales experience in a high end, contemporary environment, with a passion for product, retail
• Excellent communication and organizational skills
• Leadership
• Adaptable to the needs of the business
• Analytical consideration
• Proactive and positive attitude
• Established relationships in the local marketplace

Floor Manager Job Description
Responsibilities include but not limited to:
• Ensure that the team gives a warm welcome to all customers at Ted Baker.
• Use product knowledge to generate sales and increase customer loyalty to the brand. Maintains and exceeds company sales KPI.
• Completes all tasks correctly and on time and follows company policy and procedures.
• Effectively manage and adapt to different people and situations.
• Reflects the values of the brand in personal presentation and behavior and demonstrates passion for the brand which is shared with others.
• Follows merchandising principles and replenishment guidelines in store to ensure that the brand is represented at the highest level.
• Ensure teams are aware of current targets, promotions, and campaigns in store.
• Have a keen awareness of the local market and develop client opportunities.
• Observes safety and security procedures. Reports any misuse or theft of stock to a member of management.
Ideal candidates will have:
• 2-5 years sales supervisory experience
• 5 years of retail sales in contemporary sales
• a passion for product, clientelling experience, retail
• Established relationships in the local marketplace
• Effective communication skills
• Team player
• Personal accountability and integrity
• Proactive and can-do attitude
• Motivation / developing and coaching others
• Preferred applicants will have a department store background and flexible schedule